Refund and cancellation policy
Last updated: 29 October 2026
This policy applies to the box annual hosting plan, priced at a total of 10 SAR per year.
1. Full refund within 14 days
You may request a full refund within 14 days of payment. Email juriba.dev@gmail.com with the account associated with your purchase and the payment or order reference.
2. After 14 days
After the 14-day period, refunds are available for duplicate or incorrect charges, or when required by applicable law. Explain the issue and include the payment or order reference so we can review it.
3. Cancellation and renewal
Renewal is manual and there are no automatic renewal charges. You can stop renewing without a cancellation fee. To end the current subscription, email support; cancellation does not create a refund entitlement beyond the rules above or your rights under applicable law. Once a cancellation with a refund is completed, the refunded subscription ends.
4. How refunds are returned
Approved refunds are returned to the original payment method. The time it takes for the money to appear depends on the payment provider and your bank. We will confirm the outcome of your request by email.
5. What to include in your request
Include the account name or registered mobile number, the payment or order reference, the payment date and the reason for your request. Do not send your full card number, card security code, password or one-time verification code.
6. Your statutory rights
This policy does not restrict any cancellation, refund or other rights and remedies available to you under applicable law.
Contact box
For questions about these terms, your subscription, cancellation or refunds:
juriba.dev@gmail.com